Frequently Asked Questions
Maintenance
It will vary but can include cleaning, carpet cleaning, painting, and any maintenance needed.
Yes, we offer on-site maintenance to our residents.
Call, email or submit a work order online
By order of importance and necessity
No, unless there is a child alone in the unit.
Either come by the office or call our emergency line.
Yes within reason. It must be returned to its original state by move out.
Amenities
Our community offers large rooms, walk-in closets, private patio or balcony, all matching appliances, ceiling fans, a heated spa, swimming pool, and 24 hour fitness center among the amenities offered to our residents.
Per pet: Pet deposit $200, one time pet fee $200, $25 pet rent
Not on site but there are many trails besides our community.
Each apartment comes with a washer/dryer set, dishwasher, refrigerator, oven/stove, and microwave.
No, our community does not offer furnished apartments at this time.
Yes, our shortest lease term is 6 months.
Yes, we will hold onto it for 7 days.
Admin
Appointments are preferred but walk-ins are accepted.
Our team strives to approve applications within 72 hours upon submission of a completed application.
You can pay online or in the office with a money order, personal check or cashier's check.
No, but it is recommended.
None, residents pay them separately.
Through Colorado Springs Utilities. Property utilities are added on top of rent.
Yes. They must be approved and live here at least 90 days to qualify for the bonus.
Deposits do not transfer. They are specific to the apartment you lived in and applied to any move out fees.
No, subletting is not allowed.
A full month's rent is the break fee, we also require a notice and rent is due until that notice is up.
Location/Directions
No, the closest bus line is along Academy Boulevard.
Heritage at Hidden Creek is part of Colorado Springs School District 11.
We are located right off Vickers Road, which can be reached via I-25 or Powers Boulevard.
We are right off Vickers Rd with Union Blvd and Austin Bluffs Pkwy close by.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Heritage at Hidden Creek is a mature, quiet neighborhood that is well kept and well managed. I have really enjoyed renting here and feel like I’m definitely getting my money’s worth. Maintenance has been on top of it, management has been both flexible and professional, and I’d definitely recommend it to anyone looking for a quiet neighborhood in a great location. Apartments are clean and well maintained, and open parking is great for guests. I highly recommend!
- Bethany G., Resident
We have lived here for 9 months and love the apartments! The location is great and the pricing is super reasonable. The two bedroom layout is spacious with great storage availability. We have also loved the maintenance crew and how helpful they have been fixing anything for us. Highly recommend.
- Derek K., Resident
A wonderful experience. Everything was very easy, any issues were taken care of immediately, and we had no problems, whatsoever. I would recommend this to anyone for a long-term or even a short term. We were there short term as we were new to the area and I would recommend anyone needing short term rentals to come here because they make it easy for you. The lawn is kept up beautifully and the apartments are clean and cute. Love this place!
- Joanne C., Resident